The SalesRewards™ Survey has sections of questions, each consisting of a number of categories. Using these questions, senior sales management can immediately learn what customer contact personnel are thinking about critical sales issues.

INCENTIVE COMPENSATION PLAN

Plan Effectiveness

• Job content clarity
• Performance measure alignment
• Plan understandability
• Motivational impact
• Base pay competitiveness
• Total pay competitiveness

Plan Communication

• Clarity of communication
• Timeliness of communication
• Documentation clarity
• Questions addressed

Plan Administration

• Timeliness
• Report clarity
• Accuracy
• Resolution of questions
• Administrative review time

Sales Goals/Quotas

• Timeliness
• Administration
• Fairness
• Factors affecting quotas

Sales Crediting

• Clarity of rules
• Fairness
• Administration

RECOGNITION PROGRAM AND CONTESTS

Recognition Program

• Motivational
• Aligned with business objectives
• Realistic achievement levels
• Adequate rewards

Contests

• Motivational
• Aligned with business objectives
• Realistic achievement levels
• Adequate rewards